Support, through the teams’ eyes.
Availability, advice and technical support: four teams share their experience with Gaze Intelligence.
The testimonials come from feedback shared by the cited teams. To present the service as a company effort, some personal references have been reworded as “the Gaze Intelligence team”; those passages are not strictly verbatim quotations. Translations are shown separately. The roles listed are those stated in the testimonials.
Yifan Ma
I would like to thank the Gaze Intelligence team, who answered all my questions promptly and thoroughly by email and took the time to visit our laboratory during a trip to China. The team’s practical guidance in using the SMI device, along with the valuable experimental techniques and precautions shared, enabled our experiments to proceed smoothly and achieve significant results. The team’s continued support was exceptional. I highly recommend Gaze Intelligence for its reliability, products and strong, trustworthy technical support team!
I highly recommend Gaze Intelligence, not only for their reliability and products but also for their strong and trustworthy technical support team!
Christopher Frank
During a large experiment with many participants in our dynamic driving simulator, our SMI eye tracking glasses failed. The Gaze Intelligence team kindly provided us with a replacement system within two days.
This support was extremely helpful. We have now completed our data acquisition and would like to thank the team.
Jean Fournier
Now 3 years with Gaze Intelligence: only praise. Advisers are responsive and quick. Always ready to help, to answer questions and to loan equipment when needed. Gaze Intelligence is a serious company, close to researchers, congrats!
Yann Coello
We have been working with Gaze Intelligence’s eye-tracking solution for over a year, and researchers are extremely satisfied with the results and equipment reliability. The Gaze Intelligence advisers are always available and efficient. To facilitate our research, the team provided loan equipment before a purchase.
The friendliness of the team goes hand in hand with its professionalism.
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